Privacy Policy

Last Updated: February 21, 2026

1. Introduction

PayslipMate Australia (“we,” “our,” or “us”) operates the website payslipmate.com (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We are committed to protecting the privacy of our users in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect several types of information for various purposes:

2.1 Information You Provide

  • Payslip Information: Employer name, ABN, address, employee name, address, TFN (optional), salary details, hours worked, pay period dates, and other payroll information you enter to generate payslips.
  • Account Information: Email address, name, and password if you create an account.
  • Payment Information: Credit card details are processed securely by our payment processor and are not stored on our servers.
  • Communication: Information you provide when contacting our support team.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, browser type, device information.
  • Cookies: We use cookies to improve your experience and analyse site usage.
  • IP Address: For security purposes and fraud prevention.

3. How We Use Your Information

  • To generate and deliver payslip documents you request
  • To process payments for our services
  • To provide customer support
  • To send order confirmations and service updates
  • To improve our Service and user experience
  • To detect and prevent fraud
  • To comply with legal obligations, including ATO requirements

4. Data Retention

We retain your payslip data for a limited period to allow you to access your documents. You can request deletion of your data at any time by contacting us at [email protected].

Payment records are retained as required by Australian tax law and the ATO record-keeping requirements.

5. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • PCI-compliant payment processing
  • Regular security audits and updates
  • Limited employee access to personal data

Data Breach Notification

In accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals if we experience an eligible data breach that is likely to result in serious harm.

6. Third-Party Services

We use the following third-party services:

  • Authorize.net: For secure payment processing
  • Google Analytics: For website analytics (anonymised)
  • Cloudflare: For security and performance

These services have their own privacy policies governing their use of your data.

7. Your Rights (Australian Privacy Principles)

Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Withdraw consent for data processing
  • Request deletion of your data (with certain exceptions)
  • Complain to the Office of the Australian Information Commissioner (OAIC)

8. Cookies Policy

We use the following types of cookies:

  • Essential cookies (session management, security) — always active. These are necessary for the site to function correctly.
  • Analytics cookies (Google Analytics 4) — only activated with your consent. These help us understand how visitors use our site so we can improve the experience.

When you first visit our site, a cookie consent banner will ask you to accept or reject non-essential cookies. Your preference is stored locally and you can change it at any time by clearing your browser data. You can also control cookies through your browser settings.

9. Overseas Disclosure

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure the overseas recipient handles your personal information in accordance with the Australian Privacy Principles.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

© 2026 PayslipMate Australia. All rights reserved.